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Have a question?

If you have any questions at all, please feel free to email at any time using the form on the bottom of this page.  You will receive an email reply quickly.

IS THIS WEBSITE GUARANTEED SAFE AND SECURE? 

Absolutely. Verified and guaranteed by google as secure, safe, and valid with the highest level of encryption.  If you are using google chrome, look in the address bar at the top of your browser.  You will notice a bright green lock icon at the beginning of the web address. These icons are used by Google to guarantee websites are secure and safe with the highest level of encryption. Every single page in this store will have the green icon so you can be assured your browsing activity and payment information are 100% secure. 

ORDERS GUARENTEED?

Absolutely. All orders are 100% guaranteed to arrive to you in the condition stated and all items are guaranteed as authentic and genuine. If for any reason you are not entirely happy with the item or if you wish to return it for any reason at all, please let us know and we will immediately help take care of you. The goal is to make you feel confident when purchasing from actionfiguresandcomics.com

PAYMENTS ACCEPTED?

PAYPAL
Visa, Mastercard, American-express, Discover 
Money orders  
                                                                                                                                                                                                                                                                                                                                                                          Note: We never see any of your  financial information.  If you pay with paypal, you will be directed to their site, and then redirected back after payment.  If you pay with a credit card, it will be processed threw our credit card processor and that information is not available to us.  The only information available to us is your name, shipping address, and email address which are necessary to complete the transaction.

SHIPPING FAQ:

How much are shipping costs? Most item pages will display the shipping cost towards the bottom of the page for your convenience. If you do not see a shipping cost, They can also be viewed at any time by adding your items to checkout and filling out the shipping address so that the shipping calculator can generate the correct cost. 

Combined shipping? Yes, absolutely.  If you  purchase multiple items, you will definitely save on shipping costs.  All s/h costs are calculated automatically at checkout based on current usps costs and can be viewed before checkout

Tracking number?  Yes, all orders will come with USPS tracking numbers and will be emailed to you immediately after your order has shipped.  Tracking is available to all areas in the USA and to most parts of the world

Shipping Times? All orders are shipped out within 2 business days, usually within the same day or very next morning.  Within the USA, delivery should only take a few days or up to a week at most on average according to the USPS estimates.  Delivery to the rest of the world varies and can take as little as a week to as long as a few weeks.  All orders will ship quickly so that they arrive to you as soon as possible. 

Worldwide shipping?   Absolutely; We ship to all destinations in the world that are able to accept packages from the US postal service.

REFUND POLICY:

Refunds are accepted for any reason within 30 days of receiving your order.  Simply email using the form at the bottom of this page to let us know an item is being returned and a refund will be sent immediately upon receipt.  There are no restocking fees! I want you to be happy with your items and feel confident when purchasing from actionfiguresandcomics.com

PRIVACY INFORMATION:

The only information available to us is your name, mailing address, and email address.  That information is kept private and will be used for   the sole purpose of shipping your products, contacting you with transaction information, and sending future promotional emails for sales and special deals in our store (only if you have checked the 'agree to accept marketing') Your information is never sold or shared with anyone else.  We take your privacy very seriously.  We will never see your financial information. If you pay with paypal, you are directed to their site for payment; just as you would on any other paypal accepted site, and then will be directed back to checkout.  That information is kept with paypal and never shared with us.  If you pay using a credit card, payment is processed threw our credit card processor and is not visible to us.

 

If you have any questions, please fill out your name, email address, and questions using the form below and you will receive a reply quickly.